The problem. Organisations have buildings designed, furnish them and then service the people who work there. But they have little idea how effective the facilities and services really are. An annual satisfaction survey should then give the answer, however, of course, fails to do so.
How? We tackle this problem by longitudinal data gathering, real-time monitoring of environment-user evaluations, and statistical analyses of service performance for, ultimately, evidence-based facility design!
Why? We truly believe in the power of meaningful and stimulating service environments that contribute to the performance of employees and customers, and therefore the success of organisations. Our passion is creating value through HIGH PERFORMANCE facility management and ROI of your facility resources.
Customer feedback should always be priority! At least if you want to drive your services to really be supportive to their performance and wellbeing, and ultimately organisational success. Shign App is the innovative and interactive survey tool that, combined with the services of our dedicated employees, enables this in four steps.
Shign B.V. is the feedback company for environment-user evaluations in the facility management domain. Shign is a Wageningen University spin-off company. We truly believe in the power of meaningful and stimulating service environments that contribute to the performance of employees and customers, and therefore the success of organisations
From a strategic perspective, Shign is a value adding part of the larger smart building ecosystem. This is an amazing cooperation between the customer, workplace strategists, IT firms, systems integrators, facility service providers and the feedback company. For this, we offer ‘knowledge for impact’, as the missing link between smart buildings and services, and user performances. This allows our customers to ultimately achieve their organisational goals as productivity, employees’ well-being, and employer of choice by means of evidence-based facility design.
Shign App is our innovative and interactive survey tool for longitudinal gathering of users’ feedback of the service environment. It is the ultimate alternative to the non-informative annual customer satisfaction survey. Via advanced analytics and informative reports we enable customers to commit evidence-based interventions to the service environment that contribute to user performance.
Bottom line, Shign offers an innovative approach to identify ways in which high performance and economy of FM is ensured. That’s our passion!